How It Works

A Step-by-Step Path to Exceptional Newborn Care

Share your family’s care needs, receive applications from experienced newborn care specialists and postpartum doulas, and choose the right care professional with confidence.

Your Family’s Care Journey in Easy Steps

Share what your family needs, and we’ll review your request and share it with approved care professionals. Newborn care specialists and postpartum doulas can then apply, and you review their profiles to choose the right support for your baby and your family.

Share Your Care Needs

Submit a care request through your account, including the type of care, schedule, newborn or postpartum needs, and preferences, so we have everything we need to review it.

Request Review & Consultation

Our team carefully reviews your request and may contact you to clarify details, so your family’s care needs are fully understood.

Your Request Is Shared

After review, your request is shared privately with approved newborn care specialists and postpartum doulas, who can see accurate details about your family’s care needs.

Review Applications & Choose

Interested care professionals apply with their qualifications, availability, and rates. Review each profile and choose the right fit for your family.

Your Step-by-Step Care Professional Journey

Whether you’re a newborn care specialist or a postpartum doula, getting started with Ivory Cradle is simple. Once your account is approved, you can view care opportunities, apply, and connect with families seeking newborn and postpartum support.

View Care Opportunities

Approved care professionals can view reviewed care opportunities through their private portal, with accurate details about each family’s care needs.

Apply to Families

Apply directly to families, highlighting your qualifications, availability, and rates. Families review each care professional’s profile to find the right fit.

Family Discussion

Families review applications and communicate with care professionals to clarify details, availability, and expectations before making a selection.

Contract Creation & Digital Signing

Once a family makes a selection, Ivory Cradle prepares the care contract through the portal, and both parties sign digitally to confirm the agreed terms before care begins.

Reporting Hours & Payment

Care professionals log their hours in the portal, and payment is processed based on approved hours and the agreed rates.